Smooth experience, very poor car. Avoid.

The service was excellent!

Great customer service by the lady who assisted us. She was very helpful and even offered a holder for the phone which we can use while driving.

Uneventful booking experience. Better if they can give more bonus points for SQ Krisflyer booking.

Fast pick up, friendly staff

Good

The MPV is dated and not as expected or shown in the website. Wiper is worn out with a lot streaks. There are a lot of scratches around the car and the staff just asked to take a photo or video during collection. It is not practical if there is too many scratches around.

Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!