Good staff, but the drop off after hours is just terrible as you have to park on the street and pay for parking in downtown Amsterdam. Parking is very expensive and there are no parking places. Drove around in circles in the dark in heavy traffic for a while, I then decided to buy (expensive) hotel parking for the night. Also, we did not get the hybrid we ordered, so petrol fees were higher than expected

Brilliant, great service from chat support.

When I returned the car, I was asked where the back tray is, and telling me I will have to pay a fine, since it was missing. I answered it wasn't there when I picked the car and the guy said I should have mentioned it when they gave me the car. A part which you cannot see is missing. eventually they "let us go"...

Very satisfactory and very friendly staff.

Easy to deal with and good range of cars.

good service.however, carseats are expensive

Like: In airport desk, friendly sraff
Dislike: Pick up took almost an hour despite only two or ttree customers on front of me. Only two desks open.