Great value - upgrade

There wasn't a long wait time in line, but the customer service tried to upsell expensive insurance.

The price I thought I was going to pay was no where near the final price. You should be upfront on prices, because you know at the end of the day you know people are in a place where they cant say forget I’ll go somewhere else. They just want to be on their way. Also, you have to get out of the space you currently in, it is way to packed. People shouldn’t have to lug their bags to the bus because there’s no room for the bus to turn around.

Shocking, hidden charges awaited me at pick up. Wen't and booked Hertz in the end,

The counter staff in particular Mr a Patel was very rude. I've emailed a complaint to Green motion regarding what ID is required. On their website & on the recorded information when you call the branch they state you only need a driving licence & proof of address, I didn't arrive on a flight. I had to return back home to get my passport a 40 mile round trip.

The only issue I had was the price of an 'admin fee' for handling a fine I received. I feel it was very very expensive for sending an email to me, 84GBP is a rip off! The actual car was great in every way and I will use Green Motion again

It was an easy process with easyrentcars.