Good counter service but vehicle not where it was supposed to be and when found it needed refuelling which was disappointing as we wanted to get away whilst still light. Overall delay about 20 minutes but staff were helpful throughout.
About QEEQ:10.0/10
Easy to book and price drop kicked in to reduce the overall cost. Website is easy to use.
“Car was as expected, but the services from Budget was poor.”
About Budget:5.0/10
We waited over an hour to get our car. It was the longest wait I have ever experienced. When you return the car, the attendant would barely talk to me. I would like confirmation that the car has been inspected and that is is satisfactory.
About QEEQ:8.0/10
Booking was easy and the email & text communication was good.
Renting a car in the US is really convenient. Upon landing, a shuttle bus takes you to the car rental lot. You present your driver's license, international driving permit, and passport, authorize a pre-payment, and they tell you the parking spot. When you find the spot, the car keys are already there waiting for you. Just drive away. Returning the car is even easier. Drive to their parking lot, and an employee uses a device to inspect the car, then provides an invoice. In less than a minute, you're done. We even changed the return location twice during the trip, and they agreed without any hassle. Highly recommended.
Car was dity on pickup. No floor mat on passanger side
About QEEQ:10.0/10
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