I was unable to rent the car. Your company charged me for a vehicle I did not rent.

I’m local and showed my own insurance information but the clerk charged me for insurance. I brought my own Sunpass transponder but the clerk charged me $5 daily for “activation fees”. The shuttle took almost 40 minutes to pick us up from the airport. The rental car office facility is literally a shak at a repair shop.

Car was not clean, was loud as if a muffler or tire issue. Address on confirmation email was not exact and office was difficult to find.

Price was good.

The counter staff service were very rude . They insisted that I have to show the coverage limit of my insurance . Even I called my insurance to show my coverage to $300.000 for injury and $100.000 for property damage still was not accepted from the staff service . I was forced to pay $10 extra for additional insurance . Also I Ordered Hyundai Sonata and I got a Nissan Versa with 36.000 mileage with body damage and a lot of problem in driving .

Cars were ok it was the counter person that told us a lie. Our resorts was Wyndham just off either 95 or the toll road. Fact is, we never passed a toll booth on the Toll road or 95. He told us we would pass 4 tolls to our resort and it would cost $25 per toll, thus, $200 when we returned the car on I 95. Another lie. Even the girl working that day said the same thing. We will NEVER recommend Right Cars.

There were hidden charges that the booking agency as well as the people at right cars did not tell me about. I was greatly disappointed and I will NEVER use your agency or right cars again. Also, I will tell as many people as I can about avoiding you. Rest Assured.