Car soso, and terrible waiting time

There was only 2 people in front of me but the service staff seemed to be very slow I was waiting a long time. When I had my turn I was 5mins or less which is more normal.

Excellent

Waited in a huge queue ( way worse at LAX but still long & slow with only 1 guy at the counter !!!) Pushed extra insurance , telling you that you don’t have enough, so it always costs more ! Car was great , easy drop off

Flight was delayed by 14 hours , Qeeq customer service responded to my email very quickly

Landed at Orlando airport at 9 PM and quickly found the Dollar counter, but there were a lot of people. We waited in line for about 40 minutes before it was our turn. The service attitude was decent, but the car was just okay. They gave us a Jetta with 80,000 km (similar to a Passat in our country). The power was average, and the car condition was just okay. We got into a minor accident at the hotel entrance after leaving the airport. Since we needed to go through insurance, we waited for the police to write a report. During the return, there was no extra charge. We don’t know if there will be additional charges in the future.

Excelent services

Service at pick up was swift. Couple of marks on the car, which I recorded as photos, windscreen not clean on the inside.