The worst experience I had in the past 6 months of traveling.
D.Barber
United States
Reviewed: Sat, May 4, 2019
About Budget:4.0/10
I have used Budget for years. After the way I was handled on the phone and at the airport in Boston, I will never use you again. You did not honor the Easyrentcars reservation of 41.00 USD. Instead, you wanted to charge me 265.00 for the day. Ridiculous. Your agent on the phone was totally ineffective. Never again. I rented a car with Dollar for 170 which was stupid as well but much better than the 265.00
“Car was as expected, but the services from Budget was poor.”
About Budget:5.0/10
We waited over an hour to get our car. It was the longest wait I have ever experienced. When you return the car, the attendant would barely talk to me. I would like confirmation that the car has been inspected and that is is satisfactory.
About QEEQ:8.0/10
Booking was easy and the email & text communication was good.
Ordered a Ford Fusion, got Nissan Altima instead. Not really similar to my opinion.
Waited for more than 10 minutes on car return :(
About QEEQ:10.0/10
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The worst experience I had in the past 6 months of traveling.
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