There are plenty of staff at the airport counter, so despite the number of renters, I didn't have to wait long. Returning the car was easy with the airport signs, and staff were available immediately upon arrival. Everything went smoothly. Due to a change in my trip, I extended the rental by two days with a quick phone call. The service was good.
The location is convenient, right inside Orlando Airport. However, I was sold a $44 insurance product because the domestic insurance would require claiming after returning to the home country and the Alamo staff mentioned a deductible amount. To avoid any hassle, I bought the additional insurance. I recommend clearly stating this information in prominent locations in the future. Additionally, the $24 deposit refund was processed slowly.
“Quick and simple but be prepared for sales pressure upgrade tactics”
About Alamo:9.0/10
Staff trying to upsell to much putting on extensive pressure to spend more on a smaller more expensive vehicle and basically been negative in the vehicle I had booked. When i declined numerous times attitude changed negatively. Also when signing documents just told to sign in various places but with no explanation on what I was signing for. Don't get the access insurance instead save by doing it yourself at www.carhireaccess.com who were $44 cheaper than Alamo.
The Chevrolet mini bus I booked did 13.5mpg to the gallon so its thirsty. Good job petrol is cheaper in the usa than the uk. It's about £0.56p a litre compared to £1.32 in the uk.
About QEEQ:8.0/10
Was easy to book and straightforward no issues and ok prices
“Great experience with Easy Car Rentals but Below Average experience with Alamo rental agent-Antonio”
About Alamo:8.3/10
Alamo counter Agent Antonio was difficult to deal with and insisted that I had to show him a "British Drivers Licence" for the contract to be valid. Even after I showed him a printed version of the contract specifying that a valid USA or Canadian Driver's Licence was acceptable, he was still difficult, combative and argumentative. informing me, that since I used a British Car Rental Agency, I had to present a British Drivers Licence. How sad !!! Antonio attempted to tell me that my Contract with Easy Car rentals for Alamo was not valid !!!.
Finally, I was able to convince Antonio, that my Contract was valid and that his interpretation was in-correct. This was a frustrating experience for me, which was uncalled for. There were other issues with Antonio as well because of his rude attitude.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Alamo Orlando International Airport
Albert Irving
-
-
-
-
View more >Isidore Augustine
-
-
-
-
View more >Lilith Cissie
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >