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Search for ESSENCE Car Hire in Orlando

Pleased but worrie some at return!

Reviewed: Tue, May 7, 2019
About ESSENCE: 9.0 /10
Being located at a Holiday Inn was strange. When I got on a shuttle for the airport @ 5am, I had waited for about 25 mins. I was the first passenger in line and by the time the shuttle to airport provided by Holliday Inn arrived there wasn’t enough room for everyone waiting. After boarding and having people that would have to wait for 30 mins for the shuttle to return the driver asked if there was anyone on board that was from the car rental company, if so we had to exit! To be honest I didn’t say a word because if I had to wait again I might miss my flight. The car rental assured me that there would be no problem using there shuttle because they didn’t open until 6am but unfortunately that proved to be false. The family group of 6 that had just dropped off there car and had to get to the airport where told they would have to wait until there was room left once hotel guest had been taken care of. Over all I really liked the rental company and my car but not having a shuttle running if there own before 6am was unacceptable and caused a big problem.
About QEEQ: 10.0 /10
Chrysler 200 image
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Full Size | Chrysler 200 or similar

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

S.VanOrden

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Compact | Nissan Versa or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Jan 9, 2020
“Not convenient!”
About ESSENCE: 8.0 /10
Not enough staff working there. Had to wait for a long time to get our car. Staff tried to scare us with issues concerning insurance even though we assured them that we had adequate coverage. Car was new and in great condition. No complaints about the car.

S.Mcgaskey

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Intermediate | Toyota Corolla or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Aug 29, 2019
“Extremely disappointed”
About ESSENCE: 6.7 /10
I was charged an extra fee when picking up the vehicle. I asked about the vehicle I had originally reserved and he said that it also said "or similar" and said that was the only vehicle available. The vehicle must have just came in, seats were stained (was not cleaned) and had visible damages. If it was not 7pm, I would have asked for my money back and found other transportation.
About QEEQ: 8.0 /10
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C.Schmid

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Medium SUV | Nissan Rogue or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 10, 2019
“My overall experience was ok”
About ESSENCE: 6.7 /10
Not impressed at all and ultimately will not use this company again. The staff were heavily pressuring me to purchase the insurance. And told me I would have to pay $4000 cash when I turned the car in if their were any damages. I also had no idea I would have to put a $300 deposit since I refused their insurance. It’s refundable, however it’s an expense I was unaware of. And the rental car ended up being double what it was priced at. Bottom line, my experience with them gave me severe anxiety at the beginning of my trip it also took about 20/25mins to get the car and be on our way.

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Compact | Nissan Versa or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Apr 18, 2019
“VERY WORST EVER. EVER”
About ESSENCE: 2.0 /10
Not only have I never had a worse car rental experience because of some man named Arius who was working at the counter when I picked up the car; I've never had a worse experience with a business anywhere. Period. This person should not be working there. Or anywhere for that matter. He needs to be fired immediately.

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Economy | Toyota Yaris or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Apr 9, 2019
“DO NOT RENT HERE”
About ESSENCE: 4.3 /10
This was the worst car rental experience I have ever had. The car condition was the only thing that was ok, but I purposely rated it lower so that the overall score would be lower because my experience was so bad. They tried to charge me lots of extra money, said I needed to have my actual certificate of insurance on me or they would charge me $500. There were hidden fees, the counter staff member was rude, I had no idea I was even renting from Value Car Rental and not Easyrentcars so it took us forever to find the shuttle because there was no Easyrentcar shuttle.

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