The staff were very friendly during both pick-up and drop-off. Initially, I planned to return the car the night before my flight, but the front desk lady checked and found my flight was the next morning, so she kindly adjusted the return time to the next morning. She also guided me on how to drop off the key. Even though the fuel tank wasn't completely full when I returned the car, they didn't charge me extra. Very impressive.
Todo muy bien, solo el proceso para que me dieran el carro fue muuuy lento, había mucha fila y solo dos personas atendiendo. También me quedé un poco inconforme en cómo te explican lo del seguro, creo que me salió mas caro el seguro que el carro.
At the store, I was not provided with roadside service offer. The staff confirmed that the towing fee was not my responsibility, but my credit card was still charged for towing fee, extra fuel fee, and roadside assistance fee (even though I had full insurance). There were many unclear charges on the final bill.
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