I landed at 8 AM and booked the car online, but when I reached the rental point, they said I had to wait 3 hours for the car because it was a last-minute booking. However, the online system confirmed immediate pickup. This caused me to cancel, and I had to deal with a series of issues regarding the prepaid amount online.
No service in Chinese, but very patient. They added a €162 extra insurance charge on the order, claiming it’s mandatory for all orders outside France. Couldn't do anything about it, spent €162, not happy.
The counter staff tried to sell more insurance by lying that the car I reserved was no longer available. Thankfully, QEEQ's customer service was very helpful and negotiated to ensure I got the car I wanted.
Unfortunately we don't get the exact car that we booked thru easyrental. Europcar had gave us a different car.
About QEEQ:8.0/10
Ok
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