We booked SEAT ATECA SUV with high clearance, but got sedan SKODA Octavia low clearance car. This car not fit to our needs. Representative on desk was rude, and said if you do not want this car, do not rent, we don’t have any other car for you! Very bad for company reputation. Car was almost new, just 1000km on odometer, but was not clear full of dust. On pickup was really long queue we waiting 45 min before getting to desk. Drop off was fast and good.

My first experience with Sicily by Car was great, this one was not. Vehicle was dirty and there was a smell of cigarettes. Car was damaged but I didn't care too much attention since I bought the insurance at the counter-

Personnel désagréable au possible, nous n’avons pas pu récupérer la voiture car on nous demandait 250€ supplémentaires

Staff was helpful but I had to wait 1 hour and 30 minutes before reaching the desk as there were about 8 people before and the procedure was taking 20 minutes per customer. Also I was told I was upgraded but the car was only 1.0, I was expecting a more powerful car.

everything smooth, will use it again

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