gracias a ustedes pude reservar de forma eficaz, mejor que con los empleados del mostrador de AVIS.

When I arrived at AVIS, there were 10 groups of customers in line (each group might have 2 or 3 people with one rental order), but only one counter was open. About 10 minutes later, a second counter opened. It took an average of 15 minutes per group, which was very slow. I waited over an hour for my turn. I hope AVIS can increase their staff to speed up the process when there are many customers waiting in line. Because of the long queue and limited counters, I couldn't inspect the vehicle for damage when I picked it up. Later, AVIS claimed I had an accident and scratched the car, which wasn't true. Since I had full insurance, I'm now waiting for further processing after receiving an email from AVIS about the damage.

Average, indifferent towards Chinese customers. The car was relatively new but the wait time was long as they were still washing the car. Shouldn't the vehicle be prepared well in advance for customers? Overall, be cautious with this company.

The car condition was not very good.

The counter is not big, making car pickup easy.

Avis didn't have the type of car I requested but made up for it with a better car.

Worked very well as a booking service and yes the Price Drop did cut in. Satisfying. Will use again.