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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1121202355
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1121202355
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Terrible. Paid extra for a large suv and given a med side suv. Will share experience around.

Reviewed: Sat, Dec 2, 2023
About Europcar: 6.0 /10
Was told at Melbourne Intl airport to go to downtown Melbourne to do an exchange for vehicle. From Isuzu mux to Toyota Kluger. Went down the next day and the counter manager told me no Kluger available. In fact none for the entire Victoria. Simply brush me off by saying Europcar cannot do anything to help. Also the agreement from Europcar mention excess of $5000 which should have been zero since I have upgraded my booking to include zero excess.
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Large SUV | Toyota Kluger or similar

Relevant Reviews on Europcar MELBOURNE Europcar Melbourne Airport

Agnes Powell

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Reviewed: Wed, Feb 28, 2024
About Europcar: 10.0 /10
The car rental company is easy to find.
About QEEQ: 10.0 /10

Carr Marshall

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Reviewed: Sun, Jan 21, 2024
About Europcar: 4.0 /10
The service from Europcar was very poor. The reception's attitude and speed were both very unsatisfactory. Additionally, the car I booked was different from the one provided. When I asked if there were any other available options, they didn't even bother to check and simply told me there were none.

Susan Gissing

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Reviewed: Thu, Sep 28, 2023
About Europcar: 2.0 /10
When picking up and dropping off the car at Melbourne Airport, the rental company did not mention any additional charges. After returning home, I received a notification from the rental company stating that picking up and dropping off at the airport incurs extra fees.

Ingram Mackintosh

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Reviewed: Sun, Dec 17, 2023
About Europcar: 10.0 /10
EUROPCAR offers great value for money. They have locations worldwide, and I always book through them.
About QEEQ: 8.0 /10

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Large SUV | Toyota Kluger or similar
Reviewed: Fri, Jan 17, 2020
About Europcar: 8.3 /10
Car broke down. No car replaced. Roadside assistance helped to towed the car. We help to pick up the car and return the car once it was repaired 3 days later. We are promised no extra charge. But end of the day, we have extra charge to my cards. And case is still investigation with europcar
About QEEQ: 8.0 /10
Car broke down. No car replaced. Roadside assistance helped to towed the car. We help to pick up the car and return the car once it was repaired 3 days later. We are promised no extra charge. But end of the day, we have extra charge to my cards. And case is still investigation with europcar

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