We needed to extend one day, but the car was already promised to somebody else. However they made is possible to switch the booking.
We had to pay about 300 THB more, but I'm glad it saved us 6 hours on the road.
About QEEQ:8.0/10
All the process is a bit obscure, what QUEEQ does and why it is needed. Next time I will book directly.
The car rental company explained things quite clearly before picking up the car. They held a 10,000 Thai Baht pre-authorization and mentioned that it would be refunded within two weeks if no issues arose. Note that MFlow cannot be used, and the policy is full-to-full for fuel. There is a gas station near the airport. Driving in Bangkok city can be challenging due to heavy traffic, but roads in the provinces are much better. I booked a Honda City but received a Nissan Almera instead, which seems to be the Southeast Asian version of the Sunny. The trunk is spacious enough to fit three 24-inch suitcases without any problem. The mileage at the time of pickup was over 30,000 km, and we drove 1,600 km. The car seemed to be in good condition overall.
Very satisfied. The car inspection environment allowed both parties to communicate effectively, take photos, and record videos for evidence, which was useful when returning the car.
All staff is very kind . And car is very clean and new.
About QEEQ:10.0/10
Process is very easy and fast. Very useful to booking.
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