QEEQ is so great. Everything was perfect and safe. I will definitely continue to use them.

The promised car model was not available at pickup. Only small Hyundai models were available, which was disappointing and seemed suspicious. It's rare for none of the five promised models to be available.

Long wait time, customer service kept pushing insurance and car upgrades. The first quote was nearly $300, which I refused. Then they said there was a discount for China Eastern or Air China members, obviously trying to rip me off. When I still refused, they said they didn't have the model I wanted and gave me a car parked in a corner. After dragging our luggage around to find the car, the tank was empty. I went back to the service desk, and they gave me another car at the opposite end of the lot. It took an hour and a half in total! They claim to be the biggest company.

The service was excellent, and the staff provided thorough explanations.

제가 렌트기간동안 주차 위반 딱지를 받았는데 이와 관련하여 Hertz 사무실에서 도움을 요청 하였지만 친절하지 않았고 도움을 그리 잘 받지 못하였습니다. 현재 해당 주차위반 건은 진행중에 있습니다.

좋았습니다.

Like: All was great!
Dislike: Nothing