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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3837313333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3837313333
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Rental good. Collection service appalling

Reviewed: Fri, Mar 22, 2024
About OK Mobility: 5.0 /10
Picking up the car was distressing. Despite having independent CDW insurance there was a hard sell for their own insurance to cover the excess. I was offered an automatic and larger car for €10 per day which I declined only to find that the car allocated already was automatic and spacious. It left me with a feeling that the process was fundamentally dishonest
About QEEQ: 10.0 /10
All good
Reply by Qeeq:
We deeply apologize for your unpleasant experience. Regarding your booking, the package we offer includes the basic/full protection provided by the supplier. During the pick-up process, the counter staff may present you with additional insurance coverage or services at an extra cost. You can choose these options based on your needs and verify the estimated charges in the contract. If you encounter any aggressive sales tactics, we kindly ask you to contact us at the counter right away.
Economy | Volkswagen Polo or similar

Relevant Reviews on OK Mobility OK PMI

Scott Tate

View more >
Reviewed: Tue, Jul 23, 2024
About OK Mobility: 8.0 /10
Pretty good
About QEEQ: 8.0 /10

Cornelius Gill

View more >
Reviewed: Mon, Apr 8, 2024
About OK Mobility: 6.0 /10
The overall service of OK Mobility was acceptable. However, the guy who assisted me during pickup took too long. We had a language barrier, and he wouldn't let me use voice translation or contact the customer service. It took a long time to understand the €1050 deposit policy, and he insisted on me spending €69, which directly ruined one of my plans. It was so frustrating! The car rental service counter is easy to find. Just exit the airport and walk to the left. The biggest dark blue sign is OK Mobility.
About QEEQ: 8.0 /10

Edith Henry

View more >
Reviewed: Mon, May 6, 2024
About OK Mobility: 10.0 /10
Apart from the long queue, I didn't buy insurance at the store and had a deposit of 1100 euros held.
About QEEQ: 10.0 /10

Joshua Stone

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Reviewed: Fri, Sep 8, 2023
About OK Mobility: 4.0 /10
I purchased basic insurance when I placed the order, but at pickup, I was told I needed to buy insurance. I informed the staff that I had already purchased insurance and showed the order, which clearly included insurance. The staff member said that the insurance I bought was from 'them' and not from the rental company 'us'. When I asked who 'they' were, I was told it wasn't the rental company, which left me speechless. They also required a 200 euros deposit for the fuel tank in case it wasn't full on return. 200 euros for fuel or liquid gold? I strongly recommend against renting from this company.

G.Colquhoun

View more >
Economy | Volkswagen Polo or similar
Reviewed: Tue, Apr 19, 2022
“Excellent - better than the traditional rental companies”
About OK Mobility: 10.0 /10
Excellent service and considerably cheaper than traditional alternatives
About QEEQ: 8.0 /10
Works well, but you need someone who speaks English to rewrite some of it...

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