I was satisfied with the quality of service. Even though I struggle with foreign languages, I was still able to pick up the car smoothly. The vehicle had quite a high mileage, but its condition was still good. The car inspection during drop-off was quick, and I only waited a short time before taking the shuttle bus back to the airport.

The service was alright, and the car was fine too. However, during peak seasons, it seems like there aren't enough staff at the counter, so both picking up and dropping off the car take time. Additionally, because it's a bit far from the airport, waiting for their shuttle also takes time.

Car was great, perfect condition for driving on Iceland roads. Pickup and dropoff were hassle free and the shuttle service came in handy.

I made a reservation for a "Hyundai i20 or similar car" online. When I arrived at the place, they gave me the most basic Dacia Logan. The car did not have the most basic features a car these days has (no parking sensors, no cruise control, not even outside temperature display or even engine liquid temperature display). I did not know it's even possible to buy a car these days with so limited functions. On top of that, the speaker in the back made weird noise, the USB cable didn't charge the phone and the biggest problem, the manual AC button was blocked in one position). I even went back after driving for 2 km and I told the guy working there to exchange the car, but he refused (also being a bit rude in conversation). I would be totally fine with getting the Hyundai i20 they advertised on the website, but I would never have rented from them the car that we got, so I felt a bit cheated on. We had an amazing holiday, but I think we would have enjoyed it more with a decent car.

Platform was ok

Everything was great, besides the pick up at the airport.. We did have to wait a long time and it wasn’t very clear of we were in the right area.. We were told we missed the driver but we were right at the pick up location

Great value and overall experience!