BC Road Trip

Excellent

The service staff were not very polite. The requested Jeep was not provided and I was randomly given another car. Upon returning the car, I had to wait a while before someone attended to me. Despite having refueled the car at the airport gas station before returning it, I was still charged extra without any explanation.

Everything was in English. Thankfully, my husband's English is decent. The instructions were very detailed, but there was still an attempt to sell insurance.

The car pickup location is convenient, and the staff were very patient. It only took me 10 minutes to pick up the car. When returning the car, I was in a hurry and slightly overfilled the gas tank. After I explained, they were very understanding and told me it was okay and I didn't need to pay extra. I was very touched, and the return process only took 6 minutes. The car was a local brand, had 40,000 kilometers on it, and was in good condition. Filling the tank cost about 65 CAD. The trunk was very spacious; we fit one size 28, two size 24, and one children's suitcase perfectly. I will consider this company for future self-driving trips.

The company offers excellent service and convenience. Picking up the car was easy without any requirement to upgrade the car model, and the vehicle was new. When I inquired about the car's RPM, they were very patient and experienced, providing precise guidance and reassuring us that everything was fine. The issue was resolved quickly by the second day, making the rest of the journey smooth and enjoyable. Returning the car was also quick and hassle-free. I will definitely use this company again. Don't opt for overly cheap rental companies as they can lead to unpleasant experiences. Renting and returning the car at the airport was great, especially since their working hours are long. We rented the car at around 9 PM, for two days, and returned it around 8 PM without any wasted time.