The staff attitude was decent, no hard sell for insurance, and the handover process was simple.

Satisfied

There were many people when we picked up the car, but the staff remained polite and enthusiastic when it was our turn. Because I had purchased full insurance on the app and prepared all the necessary documents, the car pickup process was very smooth. When returning the car, an elderly gentleman kindly took care of the processing and helped to properly store the items we left in the car. However, the $200 AUD deposit has not been settled yet.

Honestly, it was great. The car model was impressive and very practical, making it an enjoyable experience.

Fairly easy to find, the car was very new with only seven thousand kilometers on it. The paperwork was processed quickly. Adding an additional driver cost $5 per day. Later, due to a change in plans, we returned the car a day earlier and the rental company charged based on the actual rental days.