When I arrived, the line was very long, and I waited quite a while. The service lady's attitude wasn't very good, possibly because it was crowded and her English was poor. However, she did confirm if my luggage could fit into the rented convertible mini. So, there wasn't much to complain about. Returning the car was very convenient; as soon as I drove in, staff came up to guide and check the car's condition. The return process was smooth and quick!
“Car ok but stung with extra costs that were not expected.”
About Europcar:5.7/10
The price online didn't match up with price we were charged for car hire. Don't like being ripped off.
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