The pickup and drop-off services were good overall, but the car was old, had numerous scratches on the exterior, and the interior was not very clean with an unusual smell.
Terrible service. The person who signed the contract didn't mention anything about adding extra insurance and just added it to the contract. When I went to address it later, they said once the contract is signed, it can't be refunded. Who would read through such a complicated English contract line by line? They added $175 worth of insurance without my knowledge. I thought only in my home country would there be such traps, but apparently, they exist in the U.S. too! Never using Budget again! Also, the car model I got wasn't even on the list of available models. Very dissatisfied!
The car model was temporarily switched to a Sentra. Although it has ample space, the power is insufficient. Everything else is good.
About QEEQ:10.0/10
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