The counter staff tried to up sell the third party liability insurance to us at the desk, without mentioning Washington state's minimum liability insurance requirements. Felt pressured in the spot.

Price was very competitive compared to other booking platforms. No issues with the booking, and free cancelation was also provided.

Loved the lady who handled my paperwork! She was incredibly funny and gave me a brand new car!

At the passenger pickup point in front of the terminal, a car arrives every 5 minutes. The driver was very enthusiastic and helped us load our luggage. It took 5 minutes to get to the rental place. There were three counters handling cars; the staff were very welcoming and finished the pickup procedures for us. They asked if we needed insurance. I presented the insurance I bought on QEEQ, which was the most comprehensive one. After checking it, they said it was fine and directed us to the backyard for the car pickup. In the yard, we showed our car pickup slip to the staff, who pointed to a range of cars and told us to choose any one in our rental category. We picked a newly washed car.

Very professional and attentive service!

Overall good, but the car didn't have a full tank when we picked it up. The staff was efficient and friendly, and the car was in good condition. Affordable.