Antalya, Fethiye, Denizli, Selçuk, Izmir

The car was too old, but everything else was fine: 1. The bumper had been hit and was fixed with wire, making noise at high speeds which was worrying for safety; 2. The windows occasionally malfunctioned and required manually adjusting the rubber strip holding the glass.

The car pickup location at Antalya Airport is quite conspicuous, but the place where you handle the paperwork is far from where you pick up the car. There was an old man handling the paperwork who seemed to make the process difficult with many formalities. Luckily, we had a young guy assisting us, so there weren't too many unnecessary issues. Returning the car in Izmir was inconvenient, as you need to park the car at the entrance of the parking lot, find the car drop-off point in the underground parking by yourself, and get an entry card to enter. Everything was in Turkish, which made it incomprehensible, and no one answered the phone.

Overall satisfied, they gave me a new car with only 4000 kilometers.

Added insurance fees without informing. Due to the language barrier, we didn’t notice and signed the contract, resulting in hidden insurance fees being deducted from the deposit.

I booked and paid online several days in advance, but the front desk couldn't find my reservation when I went to pick up the car. Although the rental company's customer service responded quickly, it didn't help, and I ended up having to pay double the deposit to get the car. Apart from that, everything was perfect.