The environment wasn't very clean with some trash around. They required me to buy a full tank of fuel and suggested returning the car empty, claiming that gas prices in Los Angeles were much higher than in San Francisco. This arrangement seemed a bit deceitful. The price for a full tank was locked at $3.xx per gallon, which was higher than the average gas price in San Francisco, which is usually around $2.77 per gallon. Additionally, it’s hard to return a car completely empty; I still had nearly half a tank. Many gas stations in Los Angeles also have prices around $2.77 per gallon. So, returning the car with an empty tank is a rip-off. The rental company should have offered an option to return the car with a full tank, but the staff didn't give any choice and just completed the paperwork. Being new to the place, I had no option but to accept it.

Very convenient and great value!

Picking up the car was very convenient. I reserved a Grand Cherokee, but international rentals are based on the car model, so unfortunately, I didn’t get it. I ended up with a Ford Edge, which was a pleasant surprise as it was a seven-seater. This gave us much more room for our two kids. We had the car for nineteen days, and due to a change in our schedule, we extended it by one day, which cost around fifty dollars. The switch was incredibly fast, taking only a minute. I was very impressed with the efficiency of the car rental process in the U.S.

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The car rental company's service is very good.