Deep Tour of Los Angeles, Shopping and Exploring at Your Own Pace

There were too many people in line, waited for over half an hour. The staff repeatedly recommended insurance even though I informed them I already bought it from Zuzuche.

They added many insurances without saying anything, even though I had already bought them on the domestic platform! The store staff didn't inform me, and the rental agreement was hard to understand. They didn't charge any fees at that time, only pre-authorized. After returning the car and boarding the plane, I received the charge notification via SMS several hours later, after the flight had landed!

Hidden charges

For a 7-day rental, I returned the car two and a half days early. The Avis staff said there would be a refund, but now they deny it. How can such a company be trusted?

I don't understand why she was trying to upsell me another SUV. She told me I booked a compact car, but if I wanted something bigger, I'd have to pay extra. This is different from what I booked.