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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8240213327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8240213327
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Search for AVIS Car Hire in Barcelona
Reviewed: Fri, Sep 11, 2015
About AVIS: 2.0 /10
Very bad, I will never use this company again. 1. I reserved a mid-sized MPV equivalent to a Sharan, but they gave me a Touran, which is much smaller. After hitting the road, I realized it was the lowest configuration, which was really disappointing. 2. I returned the car 20 minutes late and was charged an extra day's rental fee, which makes no sense. When I argued with them, they just said it's the rule. Impossible to communicate! 3. The deposit I paid doesn't seem to be accounted for; AVIS said it's a service fee and they don't know anything about it, still impossible to communicate with them. So, I hope to resolve the following issues: 1. Is it reasonable to charge an extra day for being 20 minutes late? Please inform me. I saw on the receipt that there's an overtime fee calculated by time, not by a full day. 2. When will my deposit be refunded? Please explain. Bad review, I'll go with Hertz next time, AVIS is truly a mess.
car image
AVIS
Barcelona
Spain

Relevant Reviews on AVIS Barcelona City Centre

Astrid Owen

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AVIS
Barcelona
Spain
Reviewed: Thu, Aug 1, 2019
About AVIS: 2.0 /10
There were no designated Avis parking spots at the Barcelona rental location; the car was parked in a regular garage spot. The rental was upgraded without notice, and we only found out upon collecting the car. Because the parking lot was far from the rental office and difficult to find, we didn't bother to go back and exchange it. A silver Opel parked next to our rental shadowed us, and when we stopped at a service area for less than ten minutes, the entire car was emptied. The car lock and windows were undamaged. We reported everything to the police and found witnesses, but it's hard to say if there was any foul play, and we had to bear the loss ourselves. When returning the car, the Avis staff were also very rude. After the incident, contacting the rental customer service provided only official responses. Overall, very unsatisfied and will not use them again.

Agatha MacDonald

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AVIS
Barcelona
Spain
Reviewed: Fri, Aug 2, 2019
“Barcelona-Seville-Lisbon”
About AVIS: 6.0 /10
I'll check the bill when it comes back

Valentina Bethune

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AVIS
Barcelona
Spain
Reviewed: Mon, Oct 14, 2019
“Barcelona - Alicante - Ronda - Seville - Lisbon - Toledo - Madrid”
About AVIS: 4.0 /10
They upgraded our rental from a Volkswagen Touran to a Mercedes without informing us. Driving a 9-seater Mercedes in Spain was a nightmare, and the car was in poor condition. It even broke down halfway.

Berg Onions

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AVIS
Barcelona
Spain
Reviewed: Mon, Feb 26, 2018
“Barcelona-Cordoba-Granada-Toledo-Madrid-Torre-El Alquraz-Humira-Vitapark-Barcelona”
About AVIS: 6.0 /10
The return process was simple and efficient, very good. When picking up the car, they checked my Chinese driver's license, Dutch passport, and China Bank Visa card for a long time and said it was not acceptable. After explaining for a while and showing my long-term work visa for China, they finally gave me the car. Their staff have different levels of competence.
About QEEQ: 8.0 /10

Andre Isabel

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AVIS
Barcelona
Spain
Reviewed: Wed, Jan 21, 2015
About AVIS: 4.0 /10
Booked with full insurance that included a one-way drop-off fee, but at pick-up they said nothing was included and still held the money.
About QEEQ: 10.0 /10

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