Europcar is pretty good. Picked up the car in Vienna, the process was simple. An automatic diesel Golf. The car was very new, only 15,000 kilometers, and very easy to drive. Returned the car in Prague, and the store even helped call a taxi. No upselling, charges were according to the contract. Recommended.
The store is located in the city, and the parking lot is right next door. After completing the procedures, you can pick up the car by yourself, which is very convenient. We drove from Vienna to Prague, the car was in great condition, and the scenery along the way was beautiful. There is a dedicated car return area at Prague airport, and the staff are very efficient, taking only 5 minutes!
Europcar pays attention to details, and the vehicle condition was excellent. Our car was almost brand new. However, the self-service pickup was slightly worrying, lacking a personal touch.
The staff's attitude was mediocre. When I pointed out some scratches that were not originally mentioned, the female employee got quite upset. She couldn't make a decision on her own and had to call a supervisor to confirm and make a note.
About QEEQ:8.0/10
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