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+56-226665927
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+57-6017940262
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6545953186
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6545953186
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Reviewed: Wed, Aug 17, 2016
About Hertz: 8.0 /10
Picking up the car is very convenient, but there might be a queue. During the peak summer season, the counters are a bit few, and self-service pick-up is not available.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz Munich Airport

Drew Berkeley

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Reviewed: Fri, May 25, 2018
About Hertz: 6.0 /10
I took a number, but when it was my turn, they skipped me. Unbelievable...

Patrick

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Reviewed: Sun, Nov 20, 2016
“Munich, Salzburg, Vienna, Königssee, Neuschwanstein Castle, Heidelberg, Frankfurt”
About Hertz: 10.0 /10
A big company is indeed different, the cars are very new and the service is good.
About QEEQ: 10.0 /10

Ives Cooper

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Reviewed: Wed, Oct 8, 2014
About Hertz: 10.0 /10
The company is very professional and truly deserving of being a world-class car rental company. It was easy to find following the instructions after leaving the airport. Since we crossed the border into Italy, they replaced the Mercedes with a 9-seater Ford. The only drawback was the requirement to purchase comprehensive insurance (originally insurance was included, but it might have been invalidated by crossing the border). The original 10-day rental was 641 euros, but it totaled 1099 euros in the end, which is a bit pricey.
About QEEQ: 10.0 /10

Evangeline Den(n)is

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Reviewed: Sun, Oct 25, 2015
About Hertz: 4.0 /10
It wasn't hard to find the HERTZ counter at Munich Airport, and there weren't many customers at that time. The staff's service was attentive. However, we were surprised to find a spending trap set by HERTZ staff in Munich: On May 20th, we prepaid over a month in advance for 12 days of rental and super insurance through Zuzuche. To be extra cautious, we also bought 13 days of coverage from Worldwide Insure that included Deluxe EXCESS (covering road assistance, tires, glass, roof, and chassis). We arrived in Munich on the morning of July 6, went to the counter to handle the formalities, and provided the rental contract, pickup voucher, driver’s ID, notarized documents, and even the Worldwide Insure email confirmation and insurance policy to the staff. The service agent did not ask if we needed additional insurance. He ultimately gave us a credit card receipt totaling €641. We were unclear about the charges but asked the staff who said it was a pre-authorization and would be refunded later. So, we signed and picked up the car. After returning to our home country, we waited for the refund. Following several emails and phone negotiations, we found out the forced charges on the receipt included: 1) Estimate of charges includes Unlimited Kilometres €134.50; 2) PERS Glass & Tyre €117.00, plus a tax of €48.75, totaling €305.35. HERTZ refunded us €50 and then ignored us. The HERTZ store at Munich Airport definitely deserves a poor rating. HERTZ staff did not ask if we needed to purchase the insurance and took advantage of us not having the time to scrutinize the receipt, causing us unnecessary loss. This is a serious act of deception.

G.Bright

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Full Size Van | Mercedes-Benz V Class or similar
Reviewed: Sun, Aug 25, 2019
About Hertz: 6.4 /10
I got over charged for things that should not be charged such as special cleaning. The car was not spotless but it was definitely tidy

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