Hertz, Munich Airport Car hire

Best price car hire
Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Munich Airport Information, Car hire Instructions & Policies

Address

MUENCHEN AIRPORT CENTER LEVEL,85356 MUNICH,85356,DE

Telephone

+4989978860 / +49899788612

Pick-up Instructions

The Hertz - Munich Airport car hire location is in terminal

You can walk to the counter of Hertz - Munich Airport car hire.

From arrivals, follow the signs for Munich Airport Center / "Zentralbereich". Once there, Gold Customers will go to P6, take the elevator EAST to level 6. Your name and parking bay number will be on the gold board.

Drop-off Instructions

Please return the car at the Car Rental Return parking, address: Terminalstraße W, 85356 München-Flughafen, Germany. Coordinate: 48.355738559803434, 11.786545415760088

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00	06:00 -22:00	08:00 -17:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Lexus Rx, Volvo Xc60, Mystery Car, Volkswagen Touareg, Ford Kuga Avec Pneus Hivers, Audi Q5 A, Peugeot 3008, Audi Q8, Volkswagen T6 Caravelle-4wd

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full Driving License issued in Germany

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

EUR 14.7/day

capped at EUR 293.93

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 13.6/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 16.2/day

capped at EUR 100.8

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

EUR 16.8/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 16.8/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Netherlands Belgium France Switzerland Austria Luxembourg Liechtenstein Spain Denmark Show More Netherlands Belgium France Switzerland Austria Luxembourg Liechtenstein Spain Denmark Finland Monaco Vatican City State Portugal Italy Croatia Hungary Poland Slovakia Slovenia Czech Republic Norway Sweden Andorra	EUR 41.65 per rental

The following vehicles cannot be driven into or dropped off in Italy: All Mercedes and BMW models, Convertibles, Premium SUVs

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, United Kingdom, Isle of Man

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for Polestar 2,Skoda Octavia,Skoda Octavia,Kia Sportage,Opel Grandland,Skoda Octavia,Mercedes-benz Cla,Kia Sportage,Seat Ateca,Mercedes Eqa Eqb,Mazda Cx30,Mx 5 Cabrio,Kia Forte,Volkswagen Passat,Ford Kuga,Vauxhall Vivaro,Ford Galaxy Aut,

EUR 1250 for Nissan Sentra,Toyota Proace Verso,Nissan Primastar,

EUR 1500 for Toyota Fortuner-4wd,Renault Espace,Mercedes V-class,Toyota Camry,Mercedes C 180 Avantgarde,P1 Mercedes Eqv,Mercedes Cla Shooting Brake,Mercedes S-class,Volvo Xc60,Toyota Prado,Ford Expedition Max, Jeep Wagoneer L-4wd,Toyota Proace,Bmw X5 Xdrive-4wd,

EUR 1800 for B5 Audi Rs3 Sportback,Vw Touareg-4wd,E Class Cab,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Mystery Car,

EUR 3000 for Description Not Available-electric,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Audi Q8,Porsche Panamera,Audi A7 Automatic Or Similar,Bmw 8 Series Convertible,

EUR 850 for Volkswagen Polo,

EUR 950 for Ford Focus,Renault Captur,Daily 35 C15v,Captur Winter Tyres,Renault Megane,Toyota Hiace-benzin-otomatik,Opel Crossland,Jeep Renegade,Bmw 1 Series,Ford Puma Or Similar,Crossback E Tense,Alfa Romeo Giulietta,Corsa Ford Fiesta,Vw Caddy,Peugeot E 208-electric,Volkswagen Caddy,Kia Picanto,Fiat Fiorino,Xc40 Plug In,

EUR 950 for Ford Focus,

EUR 950 for Renault Captur,

EUR 950 for Daily 35 C15v,

EUR 950 for Captur Winter Tyres,

EUR 950 for Renault Megane,

EUR 950 for Toyota Hiace-benzin-otomatik,

EUR 950 for Opel Crossland,

EUR 950 for Jeep Renegade,

EUR 950 for Bmw 1 Series,

EUR 950 for Ford Puma Or Similar,

EUR 950 for Crossback E Tense,

EUR 1800 for B5 Audi Rs3 Sportback,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Corsa Ford Fiesta,

EUR 950 for Vw Caddy,

EUR 3000 for Description Not Available-electric,

EUR 1250 for Nissan Sentra,

EUR 1500 for Toyota Fortuner-4wd,

EUR 1500 for Renault Espace,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Peugeot E 208-electric,

EUR 1150 for Skoda Octavia,

EUR 1150 for Kia Sportage,

EUR 1150 for Opel Grandland,

EUR 950 for Volkswagen Caddy,

EUR 1150 for Mercedes-Benz CLA,

EUR 1150 for Seat Ateca,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Mazda Cx30,

EUR 1500 for Toyota Camry,

EUR 1500 for Mercedes C 180 Avantgarde,

EUR 1800 for Vw Touareg-4wd,

EUR 1800 for E Class Cab,

EUR 1500 for P1 Mercedes Eqv,

EUR 1250 for Toyota Proace Verso,

EUR 1500 for Mercedes Cla Shooting Brake,

EUR 950 for Kia Picanto,

EUR 950 for Fiat Fiorino,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes S-class,

EUR 1500 for Volvo Xc60,

EUR 1500 for Toyota Prado,

EUR 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for Toyota Proace,

EUR 1150 for Kia Forte,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In,

EUR 1100 for Vauxhall Vivaro,

EUR 1250 for Nissan Primastar,

EUR 1150 for Ford Galaxy Aut,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Audi Q8,

EUR 1500 for Bmw X5 Xdrive-4wd,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Audi A7 Automatic Or Similar,

EUR 3600 for Bmw 8 Series Convertible,

EUR 1800 for Mystery Car,

EUR 150 for Daily 35 C15v,Vw Caddy,Volkswagen Caddy,Fiat Fiorino,Mercedes Sprinter 10m3,Vauxhall Vivaro,

EUR 250 for Toyota Fortuner-4wd,Renault Espace,Mercedes V-class,Toyota Camry,Mercedes C 180 Avantgarde,Vw Touareg-4wd,P1 Mercedes Eqv,Mercedes Cla Shooting Brake,Mercedes S-class,Toyota Prado,Ford Expedition Max, Jeep Wagoneer L-4wd,Toyota Proace,Bmw X5 Xdrive-4wd,Mercedes Eqs,Mercedes-benz S-klasse,Mystery Car,

EUR 1150 for Ford Focus,Renault Captur,Captur Winter Tyres,Renault Megane,Jeep Renegade,Bmw 1 Series,Crossback E Tense,Opel Grandland,Mercedes-benz Cla,Kia Sportage,Mazda Cx30,Mx 5 Cabrio,Volkswagen Passat,Ford Galaxy Aut,

EUR 1150 for ,

EUR 1500 for ,

EUR 950 for Daily 35 C15v,Toyota Hiace-benzin-otomatik,Ford Puma Or Similar,Alfa Romeo Giulietta,Corsa Ford Fiesta,Vw Caddy,Peugeot E 208-electric,Volkswagen Caddy,Kia Picanto,Fiat Fiorino,Xc40 Plug In,

EUR 950 for ,

EUR 1250 for Opel Crossland,Polestar 2,Skoda Octavia,Skoda Octavia,Kia Sportage,Skoda Octavia,Seat Ateca,Mercedes Eqa Eqb,Kia Forte,Ford Kuga,

EUR 1250 for ,

EUR 3000 for Description Not Available-electric,Model 3 Performance,Model Y Lr-electric,Tesla Model Y,Mercedes Eqs,

EUR 3000 for ,

EUR 1800 for Vw Touareg-4wd,Amg C 43,Mercedes-benz S-klasse,Mystery Car,

EUR 1800 for ,

EUR 1350 for ,

EUR 1100 for ,

EUR 1600 for Metre Truck Lift,

EUR 850 for ,

EUR 2100 for ,

EUR 3200 for ,

EUR 5000 for ,

EUR 6000 for ,

EUR 8000 for ,

EUR 1300 for ,

EUR 1600 for ,

EUR 1700 for ,

EUR 3600 for ,

Theft Insurance Excess differs by car model:

EUR 1250 for Nissan Sentra,Toyota Proace Verso,Nissan Primastar,

EUR 1800 for B5 Audi Rs3 Sportback,Vw Touareg-4wd,E Class Cab,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Mystery Car,

EUR 3000 for Description Not Available-electric,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Audi Q8,Porsche Panamera,Audi A7 Automatic Or Similar,Bmw 8 Series Convertible,

EUR 850 for Volkswagen Polo,

EUR 950 for Ford Focus,

EUR 950 for Renault Captur,

EUR 950 for Daily 35 C15v,

EUR 950 for Captur Winter Tyres,

EUR 950 for Renault Megane,

EUR 950 for Toyota Hiace-benzin-otomatik,

EUR 950 for Opel Crossland,

EUR 950 for Jeep Renegade,

EUR 950 for Bmw 1 Series,

EUR 950 for Ford Puma Or Similar,

EUR 950 for Crossback E Tense,

EUR 1800 for B5 Audi Rs3 Sportback,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Corsa Ford Fiesta,

EUR 950 for Vw Caddy,

EUR 3000 for Description Not Available-electric,

EUR 1250 for Nissan Sentra,

EUR 1500 for Toyota Fortuner-4wd,

EUR 1500 for Renault Espace,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Peugeot E 208-electric,

EUR 1150 for Skoda Octavia,

EUR 1150 for Kia Sportage,

EUR 1150 for Opel Grandland,

EUR 950 for Volkswagen Caddy,

EUR 1150 for Mercedes-Benz CLA,

EUR 1150 for Seat Ateca,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Mazda Cx30,

EUR 1500 for Toyota Camry,

EUR 1500 for Mercedes C 180 Avantgarde,

EUR 1800 for Vw Touareg-4wd,

EUR 1800 for E Class Cab,

EUR 1500 for P1 Mercedes Eqv,

EUR 1250 for Toyota Proace Verso,

EUR 1500 for Mercedes Cla Shooting Brake,

EUR 950 for Kia Picanto,

EUR 950 for Fiat Fiorino,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes S-class,

EUR 1500 for Volvo Xc60,

EUR 1500 for Toyota Prado,

EUR 1500 for Ford Expedition Max, Jeep Wagoneer L-4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for Toyota Proace,

EUR 1150 for Kia Forte,

EUR 1150 for Volkswagen Passat,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In,

EUR 1100 for Vauxhall Vivaro,

EUR 1250 for Nissan Primastar,

EUR 1150 for Ford Galaxy Aut,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Audi Q8,

EUR 1500 for Bmw X5 Xdrive-4wd,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Audi A7 Automatic Or Similar,

EUR 3600 for Bmw 8 Series Convertible,

EUR 1800 for Mystery Car,

EUR 150 for Daily 35 C15v,Vw Caddy,Volkswagen Caddy,Fiat Fiorino,Mercedes Sprinter 10m3,Vauxhall Vivaro,

EUR 150-250 for other car models.

EUR 1150 for ,

EUR 1500 for ,

EUR 950 for ,

EUR 1250 for Opel Crossland,Polestar 2,Skoda Octavia,Skoda Octavia,Kia Sportage,Skoda Octavia,Seat Ateca,Mercedes Eqa Eqb,Kia Forte,Ford Kuga,

EUR 1250 for ,

EUR 3000 for Description Not Available-electric,Model 3 Performance,Model Y Lr-electric,Tesla Model Y,Mercedes Eqs,

EUR 3000 for ,

EUR 1800 for Vw Touareg-4wd,Amg C 43,Mercedes-benz S-klasse,Mystery Car,

EUR 1800 for ,

EUR 1350 for ,

EUR 1100 for ,

EUR 1600 for Metre Truck Lift,

EUR 850 for ,

EUR 2100 for ,

EUR 3200 for ,

EUR 5000 for ,

EUR 6000 for ,

EUR 8000 for ,

EUR 1300 for ,

EUR 1600 for ,

EUR 1700 for ,

EUR 3600 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 km from Munich Airport

Railway Stations

28.5 km from Muenchen Ost Train Station

29.2 km from Central Station Munich

33.2 km from Muenchen-Pasing Train Station

Hotels

29.4 km from Hotel Cristal München

Other Landmarks

25.9 km from BMW Museum

28.5 km from Hofbräuhaus

28.7 km from Marienplatz & Town Hall

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 48.353708 11.786481

Location Images

The Rental Desk

Guest Reviews

Total points： 7.5 / 10 Good

Vehicle condition: 0.4
Vehicle cleanliness: 0.5
Spaciousness: 0.5
Counter staff: 0.4
Pick-up location: 0.5
Drop-off location: 0.5
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

G.Parkinson
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Like: Largest luggage space as we had a wheel chair.
Dislike: Good car but came at a price I wouldn't normally pay.
Read More >
A.ALKADHEM
Munich
8.7 /10 Very good
Reviewed: Tuesday, February 3, 2026
I suggest to open more counters in Munich Airport due to congestion
Read More >
H.Alfarhan
Munich
9.3 /10 Excellent
Reviewed: Tuesday, February 3, 2026
No comments
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H.ALSHEHRI
Munich
9.7 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The car was not ready and they upgraded my choice to the upper levek.. Great
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Alvin
Munich
7 /10 Good
Reviewed: Tuesday, February 3, 2026
There was much confusion as the final drop off location was different from the stated site. We had to call in to the help line for assistance to return the car. Booking amount was also to much discrepancies which I have yet to verify and validate.
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G.Bright
Munich
6.4 /10 Average
Reviewed: Tuesday, February 3, 2026
I got over charged for things that should not be charged such as special cleaning. The car was not spotless but it was definitely tidy
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m.alteneiji
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Thanks they give me mercedes v300 d model 2022
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Anonymous
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Good and quick
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Rosalind Wilmot(t)
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The car was in great condition, worth its price
Read More >
Evangeline Den(n)is
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
Read More >
Calvin Joan
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The return location details are unclear, especially for out-of-town returns. It's best to ask for clarification when renting the car.
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Leif
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Great, very clean, and the staff were very friendly.
Read More >
Polly Spenser
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Just outside the airport gate, very convenient. The staff at the store speak excellent English, so communication is seamless.
Read More >
Erin Cissie
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Picking up the car is very convenient, but there might be a queue. During the peak summer season, the counters are a bit few, and self-service pick-up is not available.
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Cheryl
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Hertz is quite popular, so the line was a bit slow. They gave us the same model we reserved, and the service was very attentive.
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Kitty Evans
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Picking up the car was smooth. There was no E-Class available, so we chose a Volvo V60. The car is not big, but it is very stable on highways and has strong diesel power.
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Ina Attlee
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Renting a car at the airport is very convenient, and the staff have a good attitude.
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Jennifer Wood
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Everley Evan
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Quite convenient, not too crowded.
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Adair Jonson
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Hertz at Munich Airport has many customers picking up cars, but the staff is very friendly and does not aggressively upsell. They upgraded us for free to a Volvo XC90 diesel, which has plenty of space. If you only have two pieces of luggage, it can seat seven people. It comes with a built-in navigation system with both Chinese and English subtitles; the English version is more accurate and has a wider search range. The car was brand new with excellent performance, providing a superb driving experience.
Read More >
Omar Eipstein
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The drive was smooth, completed paperwork at the counter, picked up the car at the parking lot, and there were staff available to answer questions about the car.
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Thomas Sinclair
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The service is consistently good, but time was tight and I didn't thoroughly review the Super Cover insurance. Everything else was great.
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Hilda Freeman
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very satisfied with the service and the condition of the car.
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Hulda Hutt
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Overall, I'm satisfied with the service. After purchasing the super cover, I didn't even need an inspection when returning the car, which was very convenient. I rented a Mercedes C-Class but ended up with a V60. However, the car was very new, with only 1500km, and in great condition.
Read More >
Stanford Garcia
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Excellent
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Selena Katharine
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Excellent, friendly and attentive service
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Adair Romeo
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Convenient, simple procedures, and a user-friendly pick-up and drop-off process.
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Basil Steinbeck
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The service was good. Under a strong recommendation from the counter staff and considering the heavy snow, I bought full insurance. However, they upgraded the car model, so overall, it was quite affordable and reassuring.
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Gale Stone
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
The process was quite fast, and the return was very smooth. Very good overall, although I booked a BMW or a Mercedes, but got a Volvo V60. I thought it was an S60 and agreed, but it turned out to be a V60. Although the car is quite long, it was still cramped for two adults and one child in the back seat. However, the car's features are really powerful, so I didn't pursue it further.
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Rupert Hansom
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The trip was full of unexpected events! To summarize, we had a minor accident during the journey. We called Hertz's international emergency assistance, and the German customer service patiently handled all my silly questions and helped us find a nearby replacement vehicle. Thanks to them, our trip was saved. 5 stars!
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Phil Adela
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The originally reserved BMW 3 was not available, but they replaced it with a sporty Jaguar, which was great.
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Gill Christ
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
They were very patient and helpful with our requests, but we had trouble finding the return location.
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Malcolm Symons
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Pickup and return were very convenient.
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Hugo Bridges
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
The condition of the company's cars is excellent, but the staff at the store kept pushing insurance and other vehicle options, which was quite annoying.
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Dana Haywood
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Ives Cooper
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The company is very professional and truly deserving of being a world-class car rental company. It was easy to find following the instructions after leaving the airport. Since we crossed the border into Italy, they replaced the Mercedes with a 9-seater Ford. The only drawback was the requirement to purchase comprehensive insurance (originally insurance was included, but it might have been invalidated by crossing the border). The original 10-day rental was 641 euros, but it totaled 1099 euros in the end, which is a bit pricey.
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Sabrina Salome
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The staff were very patient and attentive, and the procedures were fairly simple (since it was our first overseas car rental). The car was in excellent condition, with only 2000 kilometers on it, and the navigation was very powerful. Very satisfied with the car rental experience.
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Pamela Douglas(s)
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
I booked a BMW 3 Series without navigation but ended up with a Land Rover Evoque, which had only been driven for over 8000 kilometers, included navigation, and was a diesel version. What a pleasant surprise! I scheduled the pickup for 8 AM but arrived a little after 7 AM and was able to get the car immediately. The service was also excellent!
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Stacey
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Friendly service, very new vehicle
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Clyde Abe
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The two staff members at Hertz Munich Airport were very nice. We encountered some issues when picking up the car, but after four to five hours of effort, they eventually managed to rent us a car. Returning the car in Frankfurt was very convenient; the staff just drove the car to check the mileage, and that was it. They didn't inspect the exterior, possibly because we had purchased the comprehensive insurance. We had reserved a BMW X3 but were given a Volvo wagon instead. The car was a diesel model, very new, with many features and a built-in German navigation system that was quite useful during our trip.
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Anna Jim
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Good experience, but the final payment hasn't been completed yet, so I can't give a full evaluation.
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Daisy II.
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very good
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Darlene Leopold
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Sandy Piers
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Jay Maud
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Fast and friendly counter service, excellent car condition.
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Lucien Belle
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Julian Kennedy
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Hertz service was good. The wait time to pick up the car was quite long, but there was a staff member to check the car upon return. Our car's windshield had a small dent from a rock, which was noted by the staff. Once the return process was completed, I received the billing statement a few days after returning home. The damage assessment was reasonable, good service.
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Armand Church
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Very good
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Gladys Sainsbury
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Average service, short wait times, new vehicles
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Benson Beaufort
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
The service was quite standard and picking up the car was very convenient. However, we were told there was no Mondeo available when we arrived, and we were upgraded to a Mercedes instead. At the time, the communication wasn't clear, so I happily drove off thinking it was a free upgrade. When I received the bill back home, I thought I had been fined abroad (I had prepaid the rental fee through QEEQ). It was only after inquiring that I realized there are no free lunches. Haha, but I still think it was worth it. This car rental experience was great!
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Antony Rossetti
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Pick-up and drop-off were very convenient. Although they promoted full insurance, they remained very friendly when I declined.
Read More >
Eli Buck
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Munich branch is large and professional. Even though the car had a small issue, it was replaced and upgraded to a better model. Great service.
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Aubrey Holmes
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Patrick
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
A big company is indeed different, the cars are very new and the service is good.
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Pandora Harte
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
I have rented cars in Germany twice. The first time I rented an Audi A4 estate, but since they didn't have it, they upgraded me to a Volvo XC60, which was okay. This time I booked a Mercedes E-class estate, and again, they didn't have it, so they upgraded me to a Volvo XC60. Initially, I was a bit upset, but I found the XC60's noise insulation to be much better than the E-class estate I rented in the UK, and it had more space. The interior quality is much lower, and the driving feel of the Mercedes is definitely a class above Volvo.
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Eartha Malthus
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Buck Minnie
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The airport location is very noticeable, the queue was short, and the staff were very professional. We needed to extend the rental period, and they offered a very favorable price right away. The entire process was very simple.
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Dora Edgeworth
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
There were so many car models available, they almost took up an entire floor. As expected from the top company. They provided a diesel car, which saved money. Thumbs up!
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Gene Bell
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Maybe because it was on the island, the service felt average.
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Herbert Jordan
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
No issues encountered, acceptable service attitude
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Jodie Vaughan
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Beacher Leigh
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
There were quite a few people in line at the airport, but the order was well-maintained and the staff were very friendly! The process and car pick-up were very smooth!
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Stanford Garcia
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Arlen Tracy
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Amanda Veblen
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very good
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Yvette Haydn
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Laurel Ellis
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Great service!
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Zachary Congreve
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Deirdre Bartlett
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Payne Camilla
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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James Whitman
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
The staff were very nice.
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Eileen Doherty
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Maureen Ruskin
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
QEEQ is my go-to when traveling abroad. Very convenient.
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Archer Broad
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
At around ten at night, there was hardly anyone in line.
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Maggie Barnard
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Virginia Alerander
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Entered the country at 6 am, had breakfast and went to pick up the car a little after 6. No need to queue, there was no one at the Hertz counter (the rental confirmation stated that Hertz counter service time is 6:00-23:59). A guy from a neighboring counter who was wearing another company's vest came to assist. Since there was no need to queue, I had no complaints.
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Pamela Crofts
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
The waiting time was over 30 minutes, and they didn't have the V40 I reserved, so they immediately upgraded me to an Escape SUV.
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Maxine Commons
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Winifred Raglan
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Lester Horatio
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Jared Swift
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Clarence Yerkes
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Elizabeth Longfellow
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Mick Flower
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Drew Berkeley
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Quinn Michelson
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Burgess Bowen
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
You can pick up the car as early as 6 AM, no crowds.
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Brady Eugene
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Todd Pansy
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Completely satisfied
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Ivan Kent
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Violet Haggai
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Winfred Bill
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Corey
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very easy to use
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Marico Sheridan
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Waited for a long time
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Georgia Stuart
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The service was good. My English isn't great, but the lady at the service desk was still very patient.
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Robert Field
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Curitis Steele
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Tabitha Webster
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Florence Tennyson
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Hazel Cook
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Booth Whittier
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Isabel Grace
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Standardized service
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William Piers
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Theobald Swinburne
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Smooth communication, clear instructions.
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Maria Felix
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Not many people picking up cars
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Josephine Chaucer
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Michelle
Munich
6 /10 Average
Reviewed: Tuesday, February 3, 2026
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Borg Joyce
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very satisfied, the front desk provided a detailed explanation about the highway toll tickets.
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Nick Dickens
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very satisfied.
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John Bellamy
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very good, the service was great and efficient.
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Carr Marshall
Munich
2 /10 Poor
Reviewed: Tuesday, February 3, 2026
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Harvey Louis
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very good, much cheaper than Sixt. The car was clean, and although the one I booked wasn't available, they upgraded it to a better model. However, it seems like they charged extra for that. The total was 491 euros, while it showed 2388 yuan in the QEEQ app.
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Zoe Charles
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
You usually don't get the car you reserved. I booked a Mercedes-Benz E-Class wagon but was given an Alfa Romeo. The Alfa Romeo has no other major issues, but the front bumper radar sensor is blocked by the license plate, which is not securely fixed. When driving, the license plate shakes, causing frequent false alerts. It's pretty frustrating.
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Marguerite Robin
Munich
4 /10 Average
Reviewed: Tuesday, February 3, 2026
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Madeline Surrey
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very satisfied
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Bruce Hood
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The process of picking up and returning the car was seamless. There was no aggressive upselling of insurance, and the deposit was refunded on the spot. Overall, a great experience!
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Michell Pullman
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very good, but the front desk mentioned that this car can only be used in Northern Italy and not in Southern Italy.
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Erin Cissie
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Okay
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Lawrence Christie
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very satisfied.
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Madeline Surrey
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
The overall service was smooth.
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Edward Francis
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The service was efficient, without any upselling.
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Hilda Freeman
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
It's fine.
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Hyman Wilde
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very satisfied, highly recommend! Munich, Germany is truly amazing.
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Robert Field
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
The pick-up and drop-off processes were very smooth, and the car provided was much better than the one booked.
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Geoffrey Fanny
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Arrived at 9 AM and waited in line for an hour. Domestic orders require no deposit, but the company desk charged €645 on the credit card as a pre-authorization hold. Contacted QEEQ customer service for clarification.
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Adolph Julius
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The condition of the car was excellent. During the longer rental period, Hertz provided the most considerate service when switching cars. Returning the car was simple and quick, with professional staff inspecting the vehicle and addressing any issues according to the process, showcasing the service standard of a major company. At pick-up, I mentioned that I had already purchased full insurance, and there were no attempts to sell additional insurance throughout the rental process. Overall, an excellent car rental experience. Hertz will definitely be my first choice for future travels! Encountered a yellow warning from the vehicle's electronic system, and QEEQ's customer service provided timely support.
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Hermosa Charlotte
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
I have rented with QEEQ before. Their customer service is excellent, very responsive, the rental location is easy to find, and the process is smooth.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
The car was in great condition, performed well, and the service from the rental company was excellent.
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Anonymous
Munich
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Very friendly.
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Anonymous
Munich
8 /10 Very good
Reviewed: Tuesday, February 3, 2026
Overall, the service was quite satisfactory, but the €58 late fee after 10 PM felt a bit steep.
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