Extremely friendly staff, none of the aggressive insurance selling that people warned about. They just suggested buying insurance, but I showed them my policy from home, and they didn't push further. The process was very pleasant and straightforward.

At San Francisco International Airport, all the rental companies are in one area and connected by a tram, which is very convenient. They'll try to upsell you to a higher class vehicle (telling me there's a half-price upgrade promotion) and add insurance. Because of the language barrier, my contract included an extra insurance. I immediately questioned it, showed my QEEQ order, and told them 'zero, zero'. They said my insurance didn't cover emergency rescue, and I declined it. They later canceled it and told me 'don't worry'. Importantly, you don't need to print out the pickup form; just tell them the pickup confirmation number. Printing a document abroad can be troublesome and usually requires self-service credit card payments. I once spent $17 to print a pickup form, but it became invalid later due to rebooking! I hope QEEQ's customer service advises customers not to worry about printing.

Hope for more honesty.

Quick and easy procedures

I rented a car from Alamo at San Francisco Airport. It was a Dodge that had run 14,000 miles. On September 15th, the agent, who spoke broken Chinese, told me that if I paid an extra fee of a little over $3, I wouldn't need to fill the tank when returning the car. I believed him and signed. As a result, I was charged $51 when I returned the car on the 30th. Since it was just after 8 in the morning and the agents were probably not on duty yet, I didn't argue because I was in a hurry to catch my flight. Ten days after returning home, another $22.4 was deducted without any notification or reason. Always make sure to return the car with a full tank.