Pretty good

Easy pick-up and drop-off, good car condition, reasonable price

Renting a car at San Francisco airport was very convenient. Since we didn't quite get used to the first car, we spoke to the staff at Los Angeles airport and they swapped it without any extra charges. Returning the car was also very easy. Overall, it was a great car rental experience.

There were quite a lot of people in line in San Francisco, I waited for nearly half an hour. Returning the car in Vegas was very quick, but the pre-authorization held my funds for almost a month.

The staff at the store were dedicated, responsible, and enthusiastic. They provided detailed information about the car condition, vehicle usage, breakdown alerts, and driving tips in the US. Renting a car in the US is very common, but the rental process itself is quite interesting and enjoyable!