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Live chat Email us Service Code: 6425064330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6425064330
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Reviewed: Fri, Aug 28, 2015
About Hertz: 6.0 /10
The staff at the store were friendly, the car was relatively new and performed well. However, I originally rented an Opel or a similar model, and the store gave me a Fiat 500X. Is that in the same category? Was it an upsell? During the return, the staff mentioned a tire scratch and a tiny paint chip on a mirror. I believe these were pre-existing, as I had no incidents during my trip. Unfortunately, I didn't notice them during pick-up.

Relevant Reviews on Hertz MUNICH AIRPORT

Lester Horatio

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Reviewed: Thu, Oct 25, 2018
“Munich - Stuttgart - Frankfurt - Amsterdam - Paris - Colmar - Zurich - Jungfrau - Solden - Munich”
About Hertz: 4.0 /10
Waited 45 minutes in line to pick up the car.

Darlene Leopold

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Reviewed: Wed, Aug 6, 2014
About Hertz: 4.0 /10
There are actually very few Viano models available from HERTZ. When we went to pick up the car, they didn't have any left. They said our luggage was too much and that vehicles of the same grade wouldn't suffice, suggesting we upgrade to a VITO116, and charged us an additional 400 yuan for the upgrade. In fact, we didn't see any other vehicles of the same grade as VIANO in the parking lot. The staff member (an old lady) didn't upgrade us for free but rather persuaded us to pay for the upgrade, which felt a bit dishonest.
About QEEQ: 8.0 /10

Pamela Douglas(s)

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Reviewed: Tue, Sep 9, 2014
About Hertz: 10.0 /10
I booked a BMW 3 Series without navigation but ended up with a Land Rover Evoque, which had only been driven for over 8000 kilometers, included navigation, and was a diesel version. What a pleasant surprise! I scheduled the pickup for 8 AM but arrived a little after 7 AM and was able to get the car immediately. The service was also excellent!
About QEEQ: 10.0 /10

Phil Adela

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Reviewed: Mon, Nov 10, 2014
About Hertz: 10.0 /10
The originally reserved BMW 3 was not available, but they replaced it with a sporty Jaguar, which was great.
About QEEQ: 10.0 /10

Rupert Hansom

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Reviewed: Mon, Nov 10, 2014
About Hertz: 10.0 /10
The trip was full of unexpected events! To summarize, we had a minor accident during the journey. We called Hertz's international emergency assistance, and the German customer service patiently handled all my silly questions and helped us find a nearby replacement vehicle. Thanks to them, our trip was saved. 5 stars!
About QEEQ: 10.0 /10

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