Very satisfied

The car rental company is good.

I booked a 7-seater well in advance, but when I got to the rental place, they said they had no cars. They gave me a 4-seater, which couldn't fit our luggage. After a long negotiation, they finally provided a 7-seater. Their attitude was terrible. This is the first time I've encountered such a situation.

There were an unusually high number of people renting cars at the airport. Even with 5 or 6 windows open, I still waited for over half an hour. However, the service staff were very thorough and enthusiastic. I received a Renault, which had much more space than a Golf. The car was also very new, with less than 1000 kilometers on it. Very good.

Chap was rude, wasnt interested in any paperwork just barked licence, credit card and passport. Then said I would be better in a 7 seater car, rather than the 8 seater van we had booked and said it wasnt available. I said I would have to have the upgraded Mercedes van then and refused a car, and by a miracle they suddenly found the van that I had booked. They tried to push the zero excess insurance numerous times, and were dismissive when pointing out damage that they had missed on the report sheet. They also didnt explain that the barcode ticket they gave me was to gain release from the car park. Overall they were worse than awful.

Easy to book, and relatively cheap.