The store is very close to the international arrivals, making it easy to find. The staff are very patient. It's also very convenient when returning the car.
No reserved or alternative models were available at the counter. Had to wait for more than an hour for the car to be washed and delivered. The staff at the rental counter forgot to return my driver's license copy and didn't apologize. The service was poor and did not match the HERTS brand image.
The person before me took over half an hour to rent a car, the staff was a bit slow. I originally booked a Qashqai on Zuzuche, but ended up with an EcoSport. The space is very small and it's not easy to drive.
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