The service is decent and the price is reasonable.

The service from Hawk was very enthusiastic. I had submitted my arrival time as 11:00 AM local time, but due to an early flight and quick immigration procedures, I arrived at KK airport around 10:00 AM. I called to inform them that I was ready to pick up the car. While I was having breakfast, they came over with a sign to find me—it was very convenient…
The vehicle was a nearly new Toyota Vios, around 90% new, though I had booked a Malaysian-made car. They explained it was equivalent, and gave me the Toyota Vios instead. Checking the odometer, it seemed to have only driven about 20,000 kilometers. I was very satisfied with the car’s condition. After completing all the checks, we hit the road. During this time, they also gave me directions, which was very helpful~
Initially, my biggest concern was renting at T2 and returning at T1, but this process turned out to be very smooth and without additional charges. All I had to do was wait at T2 for them to deliver the car to me. When it was time to return, I just needed to park the car at T2, and they sent someone to inspect it. When we picked up the car, they carefully noted all the scratches, and when we returned it, they just checked for any major damage. They were very trusting and everything went smoothly without any worries.
 

The staff can communicate fluently in both English and Chinese. Although the company seems small with an office in the basement, the efficiency is quite high, and the staff are responsive to customer requests.

The car is excellent and service provided by hawk is excellent.. Condition of the car new, safe & clean.. Definitely will rent with hawk again..

Booking fast and easy..

Like: cheapest price and the car was in the good condition
Dislike: pickup time is slow. we waited for almost 20mins because the lane for pickup was always full of people