They didn't give me a receipt after returning the car. Additionally, the car they provided was very old and consumed a lot of fuel. Their attitude was mediocre, and they didn't give detailed instructions on where to return the car. I had to search on the map myself. The description of the car's location was also very vague.

There has been no follow-up after requesting the charge details and reasons, even after providing photo evidence. This is quite disappointing.

Efficient but the reserved model was not available, had to upgrade to automatic for an extra fee

Returning the car was convenient, the young man handling the return was friendly, and the inspection was quick and straightforward.

Multiple counters, no need to queue, and smooth communication.