Very poor service from the rental location. They exploited the language barrier to add hidden charges, increasing the total cost deceptively. They even swapped my car for a small Opel SUV, which was totally unexpected.
I am very satisfied with the service. It was easy to find the car rental counter at Frankfurt. The car was in excellent condition, having only 5000 kilometers on it.
The airport service was good, although it took a bit of time to find the counter.
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