Very satisfied, they answer all questions.

The service from QEEQ is top-notch. However, the Frankfurt branch was somewhat disappointing.

Since we arrived in Frankfurt on an early flight, there were two groups before us, and we waited for a while. I had booked a seven-seater car. The customer service offered us a five-seater Volvo going back to Zurich with a 450 Euro one-way rental fee if we were willing. Considering our comfort, we decided to stick with the seven-seater we originally booked.

We recorded a video during pickup showing an issue with the rim. When we returned the car, they claimed there was a problem with the same rim. We showed them the video, and they verbally acknowledged it and said it was noted and there would be no charge. However, four days later, we were still charged.

I rented the car at Frankfurt Airport. The rental station was large and well-organized, with all the major companies together. Car rentals are very developed here.