Excellent service. Besides having staff at the reception, there were also staff in the parking lot. Our car was parked in a difficult spot, and a lady from the staff helped us drive it out. Other than that, both the pickup and return process were very convenient. Highly recommended!
Just hand over the printed pickup form to the staff, it's very convenient. The car rental company's parking lot is clearly marked and easy to find. For returning the car, just drive it to the designated parking lot and you can leave. I booked an economy car but got a Ford Focus instead. It's bigger but not fuel-efficient.
I’ve used Thrifty before. They do a fantastic job. The staff were all super friendly. Next time I’m in Melbourne I’ll be sure to rent with them again.
About QEEQ:10.0/10
I’ve used ERC all over the world, and will continue to do so. Just a superbly easy to use app.
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