Easy to find, not many people in line, but the rental point is a 5-minute walk from the actual pickup location.

Satisfied

The car pickup was very smooth. The elderly lady at the reception was very cute. The rental company's price-performance ratio is very high, and the car was in great condition, much better than other well-known brands. Returning the car was also very smooth; the staff took a quick look and it was done. Since the return location is a bit far from Melbourne Airport, there was a shuttle bus to take us there. Highly recommended.

Only one thing I didn't like is that their cars are not allowed to be taken to snow mountains. Otherwise, the process was good and vehicle was great.

It was a breeze at the counter. It was also nice of them to hold on to the car since we were a couple of hours late in picking it up. They offered to move the booking time to the time of our pick up so that we can return it at the same time the next day which was really nice. The condition of the car was good, fuel was full, booster seat was installed when we asked for their help. Overall, really appreciate the great service and experience of renting the car.

Worked well in comparing rental prices and booking in behalf.