Very good value for money

Absolutely attrocious. Asked if we wanted Additional insurance and road side assistance which we DECLINED but they charged us anyway. Also told us a pack of lies to get us to agreed to ez pass at $10 per day. Total disgrace. Extra charges almost double Car rental charge. Avoid at all costs

Wait at pick up was far too long. Encouraged to purchase toll package when highway toll system was not explained clearly.

Extra charge for spouse is very bad. No others do this!!! Also, I rented a RAV4 or equivalent and the Mitsubichi offered had much less storage capacity and would not hold the luggage so had to upgrade. Very disappointing

During drop off, we discovered we were incorrectly charged for liability waivers. The Advantage manager Yemane Hagos quickly issued the refunds.

We get up to the booth after waiting almost an hour and the girl asks how many we have in our party. I reply 2 kids and 2 adults. The girl says you are renting this car for 15 days and are going to hate it because it wont fit everything we need. She then says no problem we can give you an SUV. Which sounded great, she did all the paperwork just to find out she tried to charge me an extra 300 dollars as an upgrade fee. I told her that I don't want to spend an extra 300 when I already spent almost 500 on the vehicle already. She then replied all well enjoy the small car that wont fit everybody. I then asked for the manager and he came over and said yup nothing I can do unless you want to pay more money and then left. They said I already got "too good of a deal online that they cant do anything for me". I asked if I could cancel my rental and they told me to call online because that's who I booked through. Absolutely Terrible customer Service.