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Live chat Email us Service Code: 7328681272
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7328681272
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Reviewed: Tue, Mar 10, 2015
About Hertz: 2.0 /10
When I picked up the car at the Auckland airport counter, they said that the model I needed (Highlander) was not available. They asked me to downgrade to a RAV4 or switch to a minivan. After almost two hours of back and forth, they finally managed to get a Highlander for me, wasting a lot of time. For a big company like HERTZ, such issues are absolutely inexcusable.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz AUCKLAND APT

Trista Cromwell

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Reviewed: Sat, Dec 7, 2019
“Car Pickup at Auckland Airport and Return at Rotorua Airport”
About Hertz: 6.0 /10
Although the staff provided service in Chinese, they spoke very little. The actual card charge was more than the amount shown on the car rental website without any explanation. It wasn't until I consulted the rental company after returning to Beijing that I slightly understood why. Overall, it caused unease.

Elliot Strachey

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Reviewed: Thu, Feb 21, 2019
About Hertz: 8.0 /10
It was okay, but there was a long queue when picking up the car, waited almost an hour to get it.

Agnes Powell

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Reviewed: Fri, Mar 2, 2018
“Auckland City”
About Hertz: 10.0 /10
No need to queue, but the customer service processes orders very slowly.

Alger Constance

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Reviewed: Mon, Aug 1, 2016
“Short-term City Life in Auckland”
About Hertz: 10.0 /10
Communication during car rental was average, but the return process was very good.
About QEEQ: 10.0 /10

Maxwell Carpenter

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Reviewed: Tue, Feb 23, 2016
About Hertz: 4.0 /10
We started queuing at around 6 PM local time and there were only 4 people ahead of us. We didn't get our keys until 8:30. The efficiency is incredibly poor, with each pickup taking about 30 minutes on average. Just one person at the counter, and phone calls and returns also affect the efficiency.
About QEEQ: 8.0 /10

Pay for Car Rentals with Crypto

Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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