The counter is in a very prominent location at the airport, along with other car rental companies. The procedures were very quick, but the car wasn't very new.
The service staff at the car rental company were quite good. When we insisted on inspecting the car before signing, they diligently accompanied us and marked all conditions of the vehicle. They trust the customers more during the return process! Overall, we were very satisfied with this rental experience!
Convenient, the counter is inside the airport, the staff were fairly friendly, and the car handover was very simple, saving time. However, you need to collect and install the baby car seat yourself, which is a bit inconvenient. Other than that, everything was satisfactory.
British English is quite difficult to understand. The pickup and return point is conveniently located a 3-minute walk from the terminal. However, the snow chains cost an additional 5 dollars per day, and we didn't use them at all. I thought they were provided for free when booking.
About QEEQ:10.0/10
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