Budget Melbourne Au Dtn Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Duncan Leacock

Australia

Reviewed: Thu, Feb 26, 2015

About Budget: 10.0 /10

The service was fast and convenient, and the condition of the car was surprisingly good. Picking up and returning the car both took less than 10 minutes. There was a support phone line, which I called twice, and they answered all my questions with great attitude. Overall, it was a very good experience.

About QEEQ: 10.0 /10

Budget

Melbourne

Australia

1 days rental

Relevant Reviews on Budget Melbourne Au Dtn

Ingram Mackintosh

Australia

1 days rental

Budget

Melbourne

Australia

Reviewed: Sun, Oct 7, 2018

“Melbourne, Great Ocean Road, Twelve Apostles, Adelaide”

About Budget: 10.0 /10

Very good, convenient

About QEEQ: 10.0 /10

Vic Ezekiel

Australia

1 days rental

Budget

Melbourne

Australia

Reviewed: Wed, Oct 12, 2016

“Driving Around Melbourne Suburbs, Picturesque Scenery”

About Budget: 10.0 /10

Quite good!

About QEEQ: 10.0 /10

Jacqueline Huggins

Australia

1 days rental

Budget

Melbourne

Australia

Reviewed: Wed, Oct 25, 2017

About Budget: 2.0 /10

Terrible car rental experience. Didn't get the car. Not recommended for users with children who need car seats. The whole trip was greatly affected by this. If you are comfortable with English, you can use the rental company as a search engine to roughly locate car rental locations, models, and prices, then directly contact the supplier for booking. This can save you the middleman costs, making it easier to handle issues and potentially cheaper. In summary, I do not recommend the rental company. Terrible experience, and I won't use it again. Additionally, when lodging a complaint about an after-sales issue, their customer service was not proactive in handling the complaint. Regardless of the complaint's outcome, their communication skills and service attitude are far from those of other e-commerce platforms like JD.com or Ctrip.