It's my second time renting a car. Just avoid buying unnecessary services.

Neither satisfied nor dissatisfied, because it was all self-service. Used a machine to pick up the car, and a driver just brought the car over without much interaction.

Mandatory Liability insurance.

Good service, quick return process! Highly recommend, I will use Alamo again next time.

Like: I was particularly impressed at how quickly we went through the pickup process, especially given how huge the crowd was and how stressed the other customers looked. We used the self-checkout process at the SFO Alamo counter, and while the kiosk actually malfunctioned, this allowed a manager on duty to whisk us through the process in remarkably short time. We had no issues with the reservation, and we were even given a wide choice of cars to choose from in the parking deck, including even a pickup truck (despite that we'd reserved a compact car). The return process was equally smooth, efficient and utterly hassle-free.