The service was good. We added some insurance, so the actual cost was higher than the price on the reservation, around 310 THB per day. As it was our first time renting a car abroad, we accepted it for safety reasons. Budget doesn't have a counter inside the airport arrival hall, so we had to walk to the rental company. Fortunately, it wasn't far, and you can see it right outside the airport. When returning the car, they drove us to the departure hall entrance.
A very professional chain rental company with dedicated parking spaces at major airports. From picking up the car to returning it, everything was very convenient! The car was clean and tidy with excellent power! I truly enjoyed the self-driving experience! Budget will be my first choice for renting a car abroad next time.
Excellent service. On the last day, they even sent someone to the hotel to pick up the car for free and didn’t do much inspection. No extra charges were applied.
“Very rude staff, good booking site and good vehicle.”
About Budget:7.7/10
I very rarely complain but for your information the two ladies at the budget desk were the most rude and disinterested staff I have ever come across. For future, I would suggest that they are spoken to so it doesn’t happen in future.
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