The experience was good overall, except for the order issue. The first booking had no car available and they didn't inform me, which wasted nearly an hour. This second booking was fine.

The fuel filter light came on, but the rental company resolved the issue promptly. The service was better than Budget in Europe.

Very good

The model I wanted was unavailable, so they upgraded me to a big car with a 2.0-liter engine, an MPV. It was quite a waste, but luckily I found a co-driver the next day. Not bad, the good thing about a big car is that it can carry a lot of stuff. Returning the car was very convenient, it was done in a minute. Just check the exterior and fuel gauge, and you're good to go.

We were very satisfied with this overseas car rental experience. We came across Budget car rental online by chance while planning a family trip to Thailand. We were worried about transportation in Chiang Mai because my parents are elderly and walking or riding bicycles or motorcycles would not be suitable. Renting a car seemed like a good idea, providing freedom and catering to my family's needs. I called for detailed consultation and prepared the necessary documents. On the day of the rental, we went to the airport to pick up the car. The process was quick and smooth, and the staff were very friendly. Adapting to driving on the left with a right-hand drive was faster than I expected. We even drove to Pai on mountain roads the same day, and both the road and car conditions were excellent. On the return day, I was worried that the car inspection might be slow and cause us to miss our flight, but it went surprisingly fast. Overall, everything went smoothly. Thanks to Budget.