There was no Chinese service at all. Due to flight reasons, we postponed the pick-up time by one day after communicating with the rental service in advance. Even though the car rental agreed to the change, it still took two hours to complete the pick-up process.

The experience was good overall, except for the order issue. The first booking had no car available and they didn't inform me, which wasted nearly an hour. This second booking was fine.

The fuel filter light came on, but the rental company resolved the issue promptly. The service was better than Budget in Europe.

The top choice for car rentals in Thailand.

The environment was clean, and the staff was polite. After returning the car, they even helped us get to the airport. The vehicle was quite clean and tidy, and they assisted in recording the damaged parts of the car. They informed us of the basic precautions. Very responsible.