The procedures were quick and professional. However, the staff responsible for inspecting the car were not professional enough. We noticed some scratches on the car which they denied at first, but later confirmed after we pointed out that it was already noted in the rental agreement.

Quite professional.

I picked up the car at Frankfurt Airport, it was very convenient! The attendant was very patient! My English is not very good, but he explained everything patiently! To my surprise, I was given a Renault Scenic MPV, which was larger than the car I had booked! Nice!

The service was very professional and the car was in excellent condition.

The rental office is inside the airport, it's a small storefront with two counters for processing paperwork. However, as this is a big company, the procedures were completed very quickly; it took only about ten minutes to finish everything. We picked up the car from the garage, and we were very satisfied.